Salon Policies and Etiquette 

+ CANCELLATION POLICY: To give value to our stylists time, we ask for a minimum of 24hrs notice for all cancellations. Guests who need to cancel or reschedule their appointment with less than 24hrs notice will Incur a charge equal to 50% of the scheduled services AND may be required to prepay for future appointments. We understand that personal emergencies do happen, and will always do our best to ensure everyone’s needs are met. In the event of such a case, please contact us at your earliest convenience so that we may work with you to reschedule your appointment . 

+TARDY POLICY: In the event you may be late for an appointment, we ask that you notify us immediately. In most cases, we can accommodate you. However, should you arrive more than 15 minutes after your scheduled appointment time, you may be asked to reschedule part or all of your services and a fee may apply. 

+POLICY ON CHILDREN: We strive to create a consistent, safe, and relaxing experience for all of our salon guests. To ensure this environment, children of any age MUST be under DIRECT supervision at all times while in the salon. If you must bring children with you to an appointment, we require that a second adult be present to provide this supervision. If you bring children to an appointment without a second adult, you may be asked to reschedule your appointment. 

+RETURNS & EXCHANGES: We happily stand behind all of our products and tools with a 100% satisfaction guarantee. Any product or tool in it's original condition and/or packaging may be returned within 7 days when accompanied by proof of purchase. Gift card sales are final, and exempt from the return policy.

+PERSONAL DATA: When voluntarily submitted by our guests, we collect personally identifiable information such as email & postal addresses, phone numbers, etc. This information is used for the sole purpose of direct salon-to-client communication and will never be shared with a third party.